Ardent Gaming Named Top 20 Most Innovative Gaming Technologies
The concept of The Ardent Complimentary Validation is simply to quantify the bartender’s perception of a patron’s play at bartop wagering devices and enable them to more accurately and efficiently comp them.
This is achieved by notifying the bartender if a patron is a potential gambler or not, and if they are playing at levels that earn complimentary beverage service…the bartender is no longer required to “guess” who is playing or not playing and how much they are playing. This notification is accomplished by specialized software and a series of bartender-facing, multi-colored LEDs on or near the gaming machine that allow the bartender or host to easily identify key wagering factors to determine the level of F&B comps allocated to that patron. For example, at a pre-determined level, the Patron Comp Validation lights up to notify the bartender that a player is qualified to receive a comp: a blue LED means bill or ticket dollar amount is greater than a specified comp amount; a green LED denotes a qualified player with an average wager above comp level; a red LED signifies a top tier player; a red flashing LED lets the bartender know qualification about to expire; and so on.
“This product relieves the bartender from having to make tough calls on whether or not to comp drinks,” a judge said. “This product could save a lot of money for casino operators over time.”
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